FAQ

General Information

  • Q: What is Pick2Click?

A: Pick2Click is a unique store that offers custom-designed products such as t-shirts, towels, and more, printed with exclusive designs. We aim to provide high-quality, stylish, and unique items for our customers.

  • Q: How can I contact customer support?

A: You can contact our customer support team via email at info@pick2click.com or through our contact form on the website. We aim to respond to all inquiries within 24-48 hours.

Ordering & Shipping

  • Q: How do I place an order?

A: To place an order, simply browse our collections, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout, where you can enter your shipping and payment information.

  • Q: What payment methods do you accept?

A: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

  • Q: How long does shipping take?

A: Shipping times vary depending on your location. Generally, orders are processed within 2-5 business days, and shipping can take an additional 5-15 business days. You will receive a tracking number once your order has been shipped.

  • Q: Do you ship internationally?

A: Yes, we offer international shipping to most countries. Shipping rates and delivery times will vary based on your location.

Products

  • Q: What materials are your products made from?

A: Our products are made from high-quality materials. For example, our unisex heavy cotton tees are made from 100% US-grown cotton, ensuring comfort, durability, and sustainability.

  • Q: How should I care for my printed products?

A: To ensure the longevity of your printed products, we recommend washing them inside out with cold water and tumble drying on low. Avoid using bleach and do not iron directly on the print.

  • Q: Can I customize my own designs?

A: Currently, we offer pre-designed items created by our talented designers. Custom designs are not available at this time, but we are always open to suggestions and feedback.